Posts Tagged ‘Communications problem solving’

The newest edition of AALL’s (American Association of Law Libraries) Spectrum has several articles I found interesting (hat tip to Library Boy Michel-Adrien Sheppard). As I’ve mentioned before, professional library associations such as AALL, SLA, and CLA all publish journals to add value to their members. I especially appreciated the articles on being a Brand Ambassador and vendor relationships. Both […]

Karen and I were discussing the different approaches to vendor relationships. Sometimes you need to fix a problem and there are different negotiating strategies. Are you aggressively pursuing your point? Or do you prefer a different style? Karen thought that yelling and demanding concessions does not advance your case very far. She prefers a collegial […]