Social Media Criticism

26Mar10

I am feeling burned by a combination of poor customer service and Web 2.0 technology. I signed up for a workshop with one of my professional associations. This group has dived into Web 2.0 in a big way, as I registered online for the workshop and paid with PayPal. Or so I thought, as the group took my […]

Filed under: Customer Service, Professional Development, Social Media   |  Leave a Comment
Tags: Facebook, Social Media, social media criticism, Web 2.0

Wiki development

03Feb09

Knowledge Management specialist Heather Colman has published an in-depth article about developing an enterprise wiki. I attended a meeting where Colman and Connie Crosby discussed wiki development. Crosby talked about best practices, including navigational basics like a home button on every page, as well as incorporating see also links, and subscription to RSS feed buttons. […]

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Tags: Social Media, Web 2.0, wikis

On Being perfecT

28Nov08

This is a bit old now but the keynote presentation by Meredith Farkas of Norwich University, at the Academic Library 2.0 conference sponsored by Librarians Association of University of California, Berkeley, was thought provoking with some practical tips, too. One of the aspects that make Web 2.0 tools hard to wrap our head around is […]

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Tags: academic libraries, Web 2.0

Year in Web Searching

01Nov08

I had the great pleasure and opportunity to attend a webinar presented by Greg Notess, who has been writing about search engines since 1991. The webinar itself could have been better because of sound problems but my sense was that Google still reigned supreme for searching the Internet. Notess also used Yahoo, Ask and Microsoft’s […]

Filed under: Social Media, Uncategorized   |  1 Comment
Tags: Internet searching, Social search engines, Web 2.0