On the sunny side of the street…

13Aug08

I blew it. Yesterday, amidst some “retail therapy”, I behaved churlishly (don’t you love that word!) to a lowly sales rep. Yes, their display was misleading, putting sale items with full price items, but they are people too, and there’s no need to be rude. Besides, in the big scheme of life, the universe and […]

Filed under: Customer Service, Marketing   |  1 Comment
Tags: Customer Service

Networking for Introverts

02Aug08

Librarianship attracts a lot of bookish and perhaps introverted people. But helping others find information is a very interactive and extroverted aspect of our profession. One of the areas I can improve upon is networking within my company. I am guilty of “eating lunch alone” as author Amy Hale-Janeke says in her article Public Relations […]

Filed under: Networks, Uncategorized   |  Closed
Tags: Networking